Recruiters are now routinely using AI to automate the screening of CVs and interview videos. But human bias already exists in the AI data – and it can even be heightened by the algorithm.
Hotels increasingly rely on AI to do routine tasks.
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Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
Microsoft Copilot can summarise Teams meetings for you and even form arguments on your behalf based on those discussions.
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Using technology to screen job applicants might be faster than reading CVs and face- to-face interviews but the most suitable candidate could be overlooked.
The AI most likely to cause you harm is not some malevolent superintelligence, but the loan algorithm at your bank.
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The explosion of generative AI tools like ChatGPT and fears about where the technology might be headed distract from the many ways AI affects people every day – for better and worse.
President Joe Biden has issued an executive order to regulate AI. The directives could help avoid AI doom – but they miss some key points.
Tom Cruise is welcomed by fans during the red carpet event for ‘Mission: Impossible - Dead Reckoning Part One’ in Seoul, South Korea, June 29, 2023.
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The rapid rate of AI adoption is putting workplaces at risk of overlooking its potentially adverse impacts, particularly those that could impact the health and well-being of workers.
Media articles and influencers have helped give the impression that prompt engineering could be a ticket to a six-figure salary. The reality, as always, is a different story.
If you drop advanced AI into a dumb organisation, it won’t make it smart. It will just help the organisation do dumb stuff more efficiently (in other words, quicker).
Don’t fret the AI job ‘apocalypse’. While we can expect disruption across different industries, this will come with opportunities.
Some critics have claimed that artificial intelligence chatbot ChatGPT has “killed the essay,” while DALL-E, an AI image generator, has been portrayed as a threat to artistic integrity.
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While ChatGPT has the potential to enhance marketing effectiveness, it can’t replace human creativity or form meaningful connections with customers like humans can.
Does the moment of imagination carry more value than the work of making something real?
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The technology’s focus on the framing of the artistic task amounts to the fetishization of the creative moment – and devalues the journey that waters the seed of an idea to its fruition.
AI is already on the payroll in many workplaces – how well human employees interact with it can depend a lot on their existing attitudes and anxieties.